Trending News: Empowering Youth for the Job Market | A Lecture on the Most In-Demand Workplace SkillsJoin the IHRM Volunteer Team | Your Guide to Getting Involved and Making an ImpactBecome a Member of IHRM | Explore Membership Categories and RequirementsJob Gate 5 | A Success Measured in Numbers, an Impact That ContinuesFrom Skills to Recognition | IHRM Celebrates Job Market Skills and Job Gate 5 VolunteersThank You, Hana Bavaria, for Your Generous Hospitality and Support at Job Gate 5Thank You, Katakit, for Your Support and Contribution to Job Gate 5Thank You, Makki, for Supporting Job Gate 5 as Our Hospitality SponsorThanks and Participation of Tomtouma in Job Gate 5Thanks and Participation of Noon Digital Agency in Job Gate 5Thanks and Partnership of Watar Media in Job Gate 5Thanks and Participation of LAM in Job Gate 5Thanks and Participation of Wdeely Application in Job Gate 5Thanks and Participation of Labib Platform in Job Gate 5Thank You, Al Mashura Consulting & Training, for Being Part of Job Gate 5Thanks and Participation of Intilaqa Disability Association in Job Gate 5Thanks and Participation of Basma Association in Job Gate 5Thanks and Participation of Sign in Job Gate 5Thanks and Participation of Diwan in Job Gate 5Prohelpify’s Participation in Job Gate 5Thank You, Pro Team Syria & Pro Welle, for Participating in Job Gate 5Thank You, Lumario, for Participating in Job Gate 5Thank You, Cham Palace Hotel, for Participating in Job Gate 5Thank You, Caesar Palace Hotel, for Participating in Job Gate 5Thank You, Golden Mazzeh Hotel, for Participating in Job Gate 5Thank You, Damascus Chamber of Industry and Its Countryside, for Participating in Job Gate 5Thank You, Zeina Company, for Participating in Job Gate 5Thank You, Dummar Medical Center, for Participating in Job Gate 5Thank You, Damascus Chamber of Commerce, for Participating in Job Gate 5Thank You, Cham Bank, for Participating in Job Gate 5Thank You, KHUBART LINK, for Participating in Job Gate 5Thank You, Sadaf Foods, for Participating in Job Gate 5Thank You, The Milestone, for Participating in Job Gate 5Thank You, Al Badia Cement Company, for Participating in Job Gate 5Thank You, Al-Mateen Group for Plastic Industries, for Participating in Job Gate 5Thank You, Al Samman International Shipping, for Participating in Job Gate 5Thank You, Al-Aqeelah Takaful Insurance Company, for Participating in Job Gate 5Thank You, Al Baraka Bank Syria, for Participating in Job Gate 5Thank You, WorkUp, for Participating in Job Gate 5Thank You, Avenzor Medical Company, for Participating in Job Gate 5Thank You, SOS Children’s Villages, for Participating in Job Gate 5Thank You, Smart, for Participating in Job Gate 5Thank You, LMIP Center, for Participating in Job Gate 5Thank You, Apex Financial, for Participating in Job Gate 5Thank You, Magilla, for Participating in Job Gate 5Thank You, Madar Group, for Participating in Job Gate 5Thank You, Elit Center, for Participating in Job Gate 5Presentation Skills Workshop as Part of the Leadership Skills Course for Quran Circle SupervisorsTransforming Recruitment with AIThank You, Dayan Talents, for Participating in Job Gate 5Thank You, New Horizons, for Participating in Job Gate 5Thank You, Syrian Private University (SPU), for Participating in Job Gate 5Thank You, Watar Media, for Your Media Sponsorship of Job Gate 5Thank You, Inpixel, for Your Media Sponsorship of Job Gate 5Thank You, Farah FM, for Your Media Sponsorship of Job Gate 5?AI Won’t Replace Me! 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How Can I Make Sure of ThatSince 1935… The Historic Representative of Industry in Damascus and Its CountrysideTransforming Recruitment with AIHow to Stay in Demand in a Changing Job MarketReengineering Your CV for EmploymentHow to Write a Professional CV Compatible with ATS and AI ToolsTamtouma … Your Smart Guide to the Job Gate 5 Job Opportunities ForumMore Than 10,000 Children… Reached by Support and HopeFrom One Kilogram to an 8-Ton Load, with Just One ClickSince 2007… A Strategic HR Partner for Leading CompaniesSince 2007… A Strategic HR Partner for Leading CompaniesBehind the Camera… Creating the Complete StoryA More Organized School… and Easier Communication for Everyone
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Trending News: Empowering Youth for the Job Market | A Lecture on the Most In-Demand Workplace SkillsJoin the IHRM Volunteer Team | Your Guide to Getting Involved and Making an ImpactBecome a Member of IHRM | Explore Membership Categories and RequirementsJob Gate 5 | A Success Measured in Numbers, an Impact That ContinuesFrom Skills to Recognition | IHRM Celebrates Job Market Skills and Job Gate 5 VolunteersThank You, Hana Bavaria, for Your Generous Hospitality and Support at Job Gate 5Thank You, Katakit, for Your Support and Contribution to Job Gate 5Thank You, Makki, for Supporting Job Gate 5 as Our Hospitality SponsorThanks and Participation of Tomtouma in Job Gate 5Thanks and Participation of Noon Digital Agency in Job Gate 5Thanks and Partnership of Watar Media in Job Gate 5Thanks and Participation of LAM in Job Gate 5Thanks and Participation of Wdeely Application in Job Gate 5Thanks and Participation of Labib Platform in Job Gate 5Thank You, Al Mashura Consulting & Training, for Being Part of Job Gate 5Thanks and Participation of Intilaqa Disability Association in Job Gate 5Thanks and Participation of Basma Association in Job Gate 5Thanks and Participation of Sign in Job Gate 5Thanks and Participation of Diwan in Job Gate 5Prohelpify’s Participation in Job Gate 5Thank You, Pro Team Syria & Pro Welle, for Participating in Job Gate 5Thank You, Lumario, for Participating in Job Gate 5Thank You, Cham Palace Hotel, for Participating in Job Gate 5Thank You, Caesar Palace Hotel, for Participating in Job Gate 5Thank You, Golden Mazzeh Hotel, for Participating in Job Gate 5Thank You, Damascus Chamber of Industry and Its Countryside, for Participating in Job Gate 5Thank You, Zeina Company, for Participating in Job Gate 5Thank You, Dummar Medical Center, for Participating in Job Gate 5Thank You, Damascus Chamber of Commerce, for Participating in Job Gate 5Thank You, Cham Bank, for Participating in Job Gate 5Thank You, KHUBART LINK, for Participating in Job Gate 5Thank You, Sadaf Foods, for Participating in Job Gate 5Thank You, The Milestone, for Participating in Job Gate 5Thank You, Al Badia Cement Company, for Participating in Job Gate 5Thank You, Al-Mateen Group for Plastic Industries, for Participating in Job Gate 5Thank You, Al Samman International Shipping, for Participating in Job Gate 5Thank You, Al-Aqeelah Takaful Insurance Company, for Participating in Job Gate 5Thank You, Al Baraka Bank Syria, for Participating in Job Gate 5Thank You, WorkUp, for Participating in Job Gate 5Thank You, Avenzor Medical Company, for Participating in Job Gate 5Thank You, SOS Children’s Villages, for Participating in Job Gate 5Thank You, Smart, for Participating in Job Gate 5Thank You, LMIP Center, for Participating in Job Gate 5Thank You, Apex Financial, for Participating in Job Gate 5Thank You, Magilla, for Participating in Job Gate 5Thank You, Madar Group, for Participating in Job Gate 5Thank You, Elit Center, for Participating in Job Gate 5Presentation Skills Workshop as Part of the Leadership Skills Course for Quran Circle SupervisorsTransforming Recruitment with AIThank You, Dayan Talents, for Participating in Job Gate 5Thank You, New Horizons, for Participating in Job Gate 5Thank You, Syrian Private University (SPU), for Participating in Job Gate 5Thank You, Watar Media, for Your Media Sponsorship of Job Gate 5Thank You, Inpixel, for Your Media Sponsorship of Job Gate 5Thank You, Farah FM, for Your Media Sponsorship of Job Gate 5?AI Won’t Replace Me! How Can I Make Sure of ThatThe Importance of Psychological Tests for Talent and EmployersAmr Al-Sayed Al-Lahham on the Skills Needed to Join Digital Startups at Job Gate 5Raouf Al-Baish on Medical Tourism in Syria: From Opportunity to a Global Industry at Job Gate 5Ahmad Mneen on Transforming the Way You Use AI in Just 30 Minutes at Job Gate 5Mohammad Al-Ajrad on Developing Skills to Stay Relevant in a Changing Labor Market at Job Gate 5Prof. Dr. Amr Sadeq Discusses CV Reengineering for Employment at Job Gate 5Riham Al-Ashmar Discusses Skills-Based Hiring at Job Gate 5: Skills First, Paper LastDr. Raghdaa Zaidan Discusses Labor Market Challenges and Opportunities in Syria at Job Gate 5Dr. Munir Abbas Delivers a Session on Writing a Professional CV Compatible with ATS Systems and AI Tools at Job Gate 5HR Leaders’ Meeting at Job Gate 5 to Strengthen Dialogue on the Needs of the Syrian Labor MarketThank You, Katakit, for Your Outstanding Partnership at Job Gate 5Thank You, Makki, for Your Outstanding Partnership at Job Gate 5Thank You, Al-Tramedica, for Your Outstanding Partnership at Job Gate 5Thank You, Four Seasons Hotel Damascus, for Your Outstanding Partnership at Job Gate 5Thank You, Alameensoft, for Your Outstanding Partnership at Job Gate 5Thank You, Kristal Clinic, for Your Valuable Partnership at Job Gate 5Thank You, Indomie, for Your Outstanding Partnership at Job Gate 5Thank You, B2B, for Your Outstanding Partnership at Job Gate 5Thank You, BeeOrder — Our Strategic Partner at Job Gate 5Thank You, Wazzefni — Our Diamond Partner at Job Gate 5Thank You, Amana Foods — Our Development Partner at Job Gate 5Thank You, UCC — Our Official Partner at Job Gate 5Thank You, Dr. Raghdaa Zeidan, for Joining Us at Job Gate 5IHRM Joins the Closing Ceremony of “Sign of Life” to Support Deaf Inclusion30 Minutes to Transform the Way You Use AIOne Day Away from Your Next Opportunity!From Volunteering to Building a Professional Future… Youth Teams Making a DifferenceSkills First, Paper LastSkills for Joining Digital StartupsThe Importance of Psychological Assessments for Talent and EmployersMedical Tourism in Syria… From Opportunity to a Global Industry?AI Won’t Replace Me! How Can I Make Sure of ThatSince 1935… The Historic Representative of Industry in Damascus and Its CountrysideTransforming Recruitment with AIHow to Stay in Demand in a Changing Job MarketReengineering Your CV for EmploymentHow to Write a Professional CV Compatible with ATS and AI ToolsTamtouma … Your Smart Guide to the Job Gate 5 Job Opportunities ForumMore Than 10,000 Children… Reached by Support and HopeFrom One Kilogram to an 8-Ton Load, with Just One ClickSince 2007… A Strategic HR Partner for Leading CompaniesSince 2007… A Strategic HR Partner for Leading CompaniesBehind the Camera… Creating the Complete StoryA More Organized School… and Easier Communication for Everyone
Wed. Nov 4th, 2026

إعلان تدريب بعنوان “المهارات الاستباقية الاحترافية لخدمة العملاء” تقدّمه المدرّبة المحترفة “هيام شعبان”

تدريب بعنوان "المهارات الاستباقية الاحترافية لخدمة العملاء"
تدريب بعنوان "المهارات الاستباقية الاحترافية لخدمة العملاء"
إعلان تدريب بعنوان “المهارات الاستباقية الاحترافية لخدمة العملاء”
يقدّم مركز تدريب وتطوير الكفاءات التابع لجمعية إدارة الموارد البشرية، التدريب المتميز والنوعي
✨ بعنوان المهارات الاستباقية الاحترافية لخدمة العملاء تقدّمه المدرّبة المحترفة “هيام شعبان”
 
يهدف هذا التدريب إلى:
🔹تعلّم كيفيّة تطوير وفهم استراتيجية خدمة العملاء، والمنهجية التي تمكّن الشخص المحترف من اكتساب العملاء والمحافظة عليهم، عن طريق استخدام سلوك احترافي استباقي.
🔹تعلّم كيفية مشاركة الخبرة العملية التي تمكّن المتدربين من فهم كيفية تطوير مستوى عالٍ من المهارات الشخصية لبناء علاقة طويلة الأمد مع العملاء، وذلك عن طريق تطبيق عمليات التواصل الاستراتيجي مع التركيز على موقف العميل.
🔹ستساعدك هذه الدورة على بناء ملفك التعريفي الخاص بالتواصل، وكيفية التأثير على الآخرين عن طريق التواصل المرئي والمسموع والعاطفي.
🔹بالإضافة لتعلّم كيفية بناء ملف تعريف العميل، من خلال اتباع منهج تحليلي منظم ومرن، والإجابة على أسئلة العميل، للوصول لأفضل النتائج.
🔹 تعلّم كيفية تطبيق فلسفة التأمّل الذهني وإيجاد طرق لجعل مكان العمل مكاناً أفضل، وعكس ذلك على العميل، بالإضافة لفهم تنوع واختلاف العملاء.
📅 خلال شهر شباط
⏰ عدد ساعات التدريب 15 ساعة، من الساعة 4 حتى الساعة 8.
📌يتم التسجيل عن طريق ملء الاستمارة التالية:

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